Construction

Commercial Construction Services in Chicago

Discover why Klasik Construction is the trusted partner for high-quality, reliable builds. From start to finish, we combine expert craftsmanship, clear communication, and attention to detail to bring your vision to life.

klasik construction

Our Services

High-end, high-quality construction and design, efficiently delivered through well-controlled management, are the hallmarks of Klasik Construction, a Chicago-based leader in the construction and development of residential and commercial properties.

Through the years working as architects, project managers, and general contractors, Klasik Construction focuses on providing clients with a concierge-like service with a high level of expertise. We pride ourselves on our ability to orchestrate all aspects of the construction process with fluidity. Our goal is to provide superior work, in a timely manner, at a fair price.

Customer Journey

Why Choose Klasik Construction

At Klasik Construction, we believe that every successful build starts with trust, clarity, and collaboration. Our six-step customer journey is designed to guide you from the very first consultation through to your final walkthrough, ensuring your project stays on time, on budget, and aligned with your vision.
This visual roadmap clearly outlines each phase — from early planning and development on the “D” side, to on-site construction and completion on the “C” side. Together, they form a complete view of how we deliver a smooth, stress-free experience, with transparent communication and expert guidance at every stage.

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The Customer Journey

Customer Journey

Groundwork

Project Assessment: Gather initial project details, conduct onsite meetings, discuss qualifications, scope, budget, timeline, and goals.

Preliminary Budgeting: Develop and review a preliminary construction budget to ensure financial feasibility.

Contract & Commitment: Present and execute the contract, followed by the initial deposit payment.

Customer Journey wheel graphic highlighting each step of the Klasik Journey
Customer Journey

Blueprint

Collaborative Planning: Work with the team to refine goals, budget, and schedule, while advancing the project design.

Process & Risk Review: Review the construction process and phases while assessing project risks or pain points

Project Setup: Implement project management software including setup and instructions. Review communication plan & software capabilities.

Customer Journey wheel graphic highlighting each step of the Klasik Journey
Customer Journey

Kickoff

Cost Finalization: Finalize construction costs with subcontractors and vendors. Secure necessary permits and documentation.

Scheduling & Coordination: Complete pre-construction preparations and finalize the construction schedule.

Payment & Procurement: Process the initial construction payment. Begin procurement and start the project.

Customer Journey wheel graphic highlighting each step of the Klasik Journey
Customer Journey

Build

Construction Coordination: Schedule weekly on-site meetings to review project progress. Continue regular project payments.

Project Management: Continued schedule maintenance, process payments to subcontractors & vendors, document organization, manage material ordering and deliveries and ensure routine project cleaning.

Inspection Preparation: Coordinate rough inspections to keep the construction process on track.

Customer Journey wheel graphic highlighting each step of the Klasik Journey
Customer Journey

Wrap-Up

Final Installations: Oversee final installations, continued schedule maintenance and project payments.

Inspection Finalization: Coordinate inspections and ready the space for public use.

Project Wrap-Up: Handle FF&E delivery, create the punch-list, complete final cleaning and prepare financials for final payment.

Customer Journey wheel graphic highlighting each step of the Klasik Journey
Customer Journey

Reveal

Final Touches: Complete punch list items, store excess inventory and finalize and deliver all financial documents.

Project Celebration: Organize move-in day, conduct a project conclusion survey, arrange a photoshoot and open the bubbly.

Future Planning: Discuss warranty and potential future projects.

Customer Journey wheel graphic highlighting each step of the Klasik Journey